Mrs G (Vendor)

Without a shadow of a doubt, Saddlers, have demonstrated the highest level of customer service and professionalism I have experienced. The sale of a family home in very difficult circumstances required patience, understanding, tolerance and empathy, all of which were shown in abundance by Mark and Marilyn. The sale was close to collapse on a number of times, through no fault of Saddlers, and they carefully and with compassion worked through the challenges to keep the buyer fully abreast of the situation and on board.
Aside from this sale, I am a professional Landlord and have never experienced such professionalism and sincerity from an Agent. I don’t like using the word ‘Agent’ as it does not do justice to Saddlers.

Saddlers are the very essence of traditional values. Like the beautiful villages and surrounds in which they work, they are the embodiment of quintessential Britain.
Truly faultless. Do not hesitate to contact them for your requirements if you are looking for honesty, integrity and sincerity.

Super efficient service from beginning to the end of house sale.  Photography outstanding, feel it sold the property.  Staff amazing – calls returned every time and followed through.  Huge thank you to all the staff: Marilyn and Rob.

Rob & Marilyn have been our calming influences in a rocky chain.  Nothing has been too much trouble and their valuable experience kept our other “wayward” estate agent in line.  They deserve a medal for their patience and understanding.  Thank you all @ Saddlers.

Brilliant, professional service by Robert Sutton during this incredible difficult time. Robert delivered a safe viewing experience with excellent care taken to protect everyone, including the house owners during the appointment. Saddlers went above and beyond providing a relaxed and informative presentation of the property we visited. Highly recommended.

We had an excellent experience with Rob, Mark and Marilyn at Saddlers. From the first viewing of the advertised property we were interested in to the final closing, they were responsive and helpful. At the first viewing, Mark kindly showed us a second property better than the one we were interested in — and that was the one we ended up buying. There was never any pressure. Our conveyance process was painfully long and Mark and Marilyn helped greatly with facilitating communication that helped keep us on track.

Was a pleasure meeting and doing business with Saddlers they were very accommodating with us when we wanted to have extra viewings of the property we bought from them, Mark especially thanks.